Privacy policy
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We collect certain personal information so that we can process orders, keep our business and website running well, and share relevant news and information with our email subscribers.
This privacy policy, together with our terms and conditions, explains how we collect and process any personal data that you provide to us. It explains your privacy rights and how the law protects you. By visiting creativecareers.club you accept and consent to the practices described in this privacy policy.
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This website is not intended to be used by people under the age of 18 and we do not knowingly collect any data relating to under 18s.
Changes to our privacy notice and your duty to inform us of changes
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We’ll explain any changes we make to our privacy policy on this page, so please check back to see any updates. Where appropriate, we’ll also let you know about any privacy policy changes by email.
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It’s important that the personal data we hold about you is accurate. Please let us know if your personal data changes during your relationship with us.
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Your data and legal rights
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Personal data or personal information is any information that can be used to identify an individual. If the identity has been removed then the data becomes anonymous data rather than personal data.
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In certain circumstances, data protection laws provide you with rights in relation to your personal data. You can read about these rights on the ICO website.
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If you’d like to exercise any of these rights, please email your request to hello@creativecareers.club and we’ll be happy to help you.
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If you ask us for a copy of your personal data or exercise any of the other rights above, we will not usually charge a fee. However we reserve the right to charge a reasonable fee or refuse to comply with your request if it is clearly excessive, unfounded or repetitive.
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We may need to ask you to provide specific information to help us confirm your identity and your right to access your personal data or exercise any of your other data protection rights. This is part of ensuring that your personal data is kept secure and that personal data is not disclosed to anyone who does not have the right to receive it.
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We aim to respond to all legitimate requests within one month. If your request is particularly complex or you have made multiple requests, it may take us longer – but we will inform you of this and keep you up to date.
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How we collect data
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We collect information that you give to us when you place an order on our website; contact us by email or through our social media channels; sign up for our email newsletter or a job alert; enter a competition or promotion; fill in a survey; or apply for a job with us.
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We use cookies to automatically collect information about your visit to our website, to help us provide you with a good experience on the website and to allow us to make improvements to it. The information we collect via cookies is anonymous, which means that none of it can personally identify you, and cookies can’t be used to harm your computer.
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Information we collect through cookies includes technical data such as which browser and device you’re using to visit our website, and what country you’re browsing from. We also collect information about your visit such as which website you were on before visiting our site, which pages you visit on our website and how long you spend on each page. For more information on cookies and how to turn them off, see www.allaboutcookies.org
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We may also receive information from other sources when you use our site, including technical data from analytics providers such as Google, and data from providers of technical, payment and delivery services.
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We do not collect or process any sensitive personal information (such as race, ethnicity, beliefs or sexual orientation) that fall within the Special Categories of Personal Data. We do not collect data relating to criminal convictions or offences or related security measures.
How we use your data
We only use your personal data in ways that the law allows us to. In some situations we use your data to meet our contractual obligations, such as fulfilling an order you place with us; dealing with enquiries, requests or complaints that you make; or processing a job application.
We also use personal data when you have given us your consent to do so, for example when you opt in to receive marketing emails or job alerts from us, or submit information to us in a survey or competition entry.
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In some circumstances we use personal data when we have legitimate business interests and using the data does not override your own interests and fundamental rights. Examples include using personal data to operate, develop and grow our business; protect our business and prevent fraud; understand how customers use our products and services; and evaluate and develop our website and marketing activities.
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We also use personal data to comply with our legal and regulatory obligations such as paying corporation tax, or if required to do so by court order.
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We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including complying with any legal, accounting, or reporting requirements.
Opting in and out of marketing emails
If you’ve opted in to receive our email newsletter, either by using a sign-up form on our website or during the checkout process on our website, you can easily opt out whenever you want to – you can use the unsubscribe link included at the bottom of any email, or email your request to us hello@creativecareers.club
There is a slight chance that you may still receive an email that was already in process at the time your opt out request was received.
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If you unsubscribe from our email list, you will still receive transactional emails from us regarding any orders you place on our website.
Sharing data with third parties
We will only give your data to our employees, agents and sub-contractors to process and fulfil orders placed under our terms and conditions of trade, and to deliver other business tasks as outlined in the How we use data section above.
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When sharing data with a third party, we only provide the information they need to perform the task or service. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not permit third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. When we stop using their services, we make sure your data is removed from their systems or anonymised.
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We may share general statistical information about our website user base, sales patterns, traffic volumes and related matters with reputable third parties and cookies. Website analytics may be collected and processed by a third party on our behalf. Any information that we share in these ways will never include information that could personally identify you.
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If we seek investment from a third party investor, or seek to be acquired by a third party investor, we may disclose your personal data to the prospective investor or buyer. If Creative Careers Club Ltd or or substantially all of its assets is acquired by a third-party investor, the new owners may use your personal data in the same way as set out in this privacy notice.
Where we are required by law or in connection with an alleged criminal offence, we will pass on your data to the police, regulatory bodies or legal advisers.
Data security
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We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Any personal information you provide is stored on secure servers that are protected by passwords and firewalls.
You are responsible for keeping your login password confidential.
Third-party links
Our website may include links to third-party websites, plug-ins and applications (‘other sites’), and accessing these other sites may allow them to collect or share data about you. We do not control other sites and are not responsible for their privacy statements, and we recommend you read their privacy statements before using them
Making a data protection complaint
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), which is the UK supervisory authority for data protection issues.